Cleaners Highbury is committed to providing cleaning services in a manner that protects the health, safety and welfare of our employees, clients, and any other persons who may be affected by our work. This Health and Safety Policy sets out our approach to managing risks, complying with legal duties, and continually improving our safety performance across all cleaning activities.
Our objective is to prevent injury and ill health arising from our operations by identifying hazards, assessing risks, and implementing effective control measures. We integrate health and safety into all planning and decision making for our cleaning services and aim to foster a positive safety culture among our workforce and contractors.
Management accepts overall responsibility for health and safety performance and will provide the resources, information and supervision necessary to maintain safe and healthy working conditions. All employees have a duty to cooperate with this policy and to take reasonable care of themselves and others who may be affected by their actions at work.
Cleaners Highbury will comply with all applicable health and safety legislation relevant to cleaning operations, including regulations relating to manual handling, control of substances, work equipment, and workplace conditions. We will monitor changes in legal requirements and industry guidance and update our procedures accordingly.
Clear responsibilities are defined as follows. Management is responsible for setting and reviewing this policy, ensuring that risk assessments are carried out, and that appropriate training, equipment and supervision are provided. Supervisors are responsible for implementing safe systems of work on site, monitoring compliance, and reporting hazards and incidents. Employees are responsible for following training and instructions, using equipment correctly, wearing any required personal protective equipment, and reporting hazards, accidents and near misses without delay.
We undertake risk assessments for all significant cleaning tasks, including routine, deep cleaning, specialist work and any one-off projects. These assessments identify hazards such as slips and trips, manual handling, use of chemicals, working at height for internal high areas, and use of electrical equipment. Control measures are then implemented to reduce risks to the lowest reasonably practicable level.
Safe systems of work are developed from these assessments and communicated to staff through instructions, method statements and on-site briefings. Employees must never deviate from agreed procedures without authorisation. Where site-specific risks exist, such as restricted access, shared workspaces or sensitive environments, these will be addressed in specific risk assessments and agreed with the client where appropriate.
Cleaning chemicals and other hazardous substances are selected, stored, used and disposed of in line with their safety data sheets and relevant regulations. We favour products that are effective yet have lower risk profiles where possible.
Before use, employees receive training on correct dilution, application methods, required ventilation and personal protective equipment. Chemicals are kept in clearly labelled containers and never transferred to unmarked bottles. Mixing of incompatible products, such as those containing bleach and acids, is strictly prohibited. Any spills are dealt with promptly and safely, using appropriate spill control procedures and equipment.
Where risks cannot be fully controlled by other means, appropriate personal protective equipment is provided, such as gloves, eye protection, face coverings, aprons or safety footwear, depending on the task. Employees are trained in correct use, limitations, care and storage of this equipment and are required to wear it when specified.
All work equipment, including vacuum cleaners, floor machines, extension poles, ladders used for low-level tasks, and electrical tools, is maintained in safe working order and inspected regularly. Defective equipment must be removed from use immediately and reported so that it can be repaired or replaced.
Many cleaning tasks involve manual handling of equipment, materials, waste and furniture. To reduce the risk of musculoskeletal injury, we carry out manual handling assessments and apply principles of safe lifting and carrying. Where possible, we use trolleys, wheeled equipment and lighter containers, and we organise work to minimise unnecessary handling.
Employees receive instruction on good posture, team lifts where appropriate, and safe movement techniques when mopping, vacuuming or undertaking repetitive tasks. We encourage staff to report any discomfort early so that work methods can be reviewed and adjusted.
Cleaners Highbury provides induction training for all new staff, covering general health and safety responsibilities, incident reporting, emergency procedures and safe use of common cleaning equipment and substances. Task-specific training is given before employees undertake specialised activities such as machine floor cleaning or deep cleans.
Training is refreshed periodically and whenever there are significant changes to equipment, products or procedures. Supervisors provide on-site guidance and monitoring to ensure that safe practices are followed consistently and to reinforce key messages about health and safety.
All accidents, incidents, near misses and cases of work-related ill health must be reported promptly to a supervisor or manager. We record and investigate these events to identify root causes and implement corrective actions to prevent recurrence.
Emergency arrangements are agreed for each site, including fire procedures, first aid provision and contacts for building management or security. Employees are instructed on how to raise the alarm, how to evacuate safely, and where to assemble in the event of an emergency. Staff must comply with any additional emergency procedures in place at client premises.
We encourage open communication about health and safety and will consult employees on matters that affect their welfare at work. Suggestions for improving safety or efficiency are welcomed and considered as part of our review process.
Cleaners Highbury monitors health and safety performance through inspection, incident analysis and feedback from staff and clients. This policy and associated procedures are reviewed at regular intervals, and whenever there are significant changes in operations or legal requirements, to ensure ongoing suitability, adequacy and effectiveness.
By following this Health and Safety Policy, Cleaners Highbury aims to provide reliable, high-quality cleaning services while maintaining safe working conditions and protecting everyone who may be affected by our activities.
Hire our cleaners Highbury today and make your life easier. We deliver professional and efficient work anytime you need.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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